What is the return policy?
We offer a full 45-day money-back guarantee for all hearing aid purchases and a 30-day money-back guarantee for most accessories and supplies (a few items are not refundable and are identified as such in their description). Unlike most online retailers and local providers, we do not charge any restocking fees (as long as you return merchandise complete and undamaged). Please contact us for a Return Merchandise Authorization. Shipping and handling charges are not refundable.
We're here to help you!
Contact Precise Hearing
Precise Hearing's trained specialists are happy to assist you in choosing the right hearing aid solution for your unique loss. They can also:
- Help determine how to read your hearing test
- Help you find the tubes, domes, and other accessories that fit your current hearing aids
- Offer support for hearing aids and/or accessories that you have already purchased through Precise Hearing
Call Us
E-mail Us
Our Hours of Operation
Our business hours are Monday - Friday:
Eastern: 11:00am to 7:00pm
Central: 10:00am to 6:00pm
Mountain: 9:00am to 5:00pm
Pacific: 8:00am to 4:00pm
