What is the return policy?

We offer a full 45-day money-back guarantee for all hearing aid purchases and a 30-day money-back guarantee for most accessories and supplies (a few items are not refundable and are identified as such in their description). Unlike most online retailers and local providers, we do not charge any restocking fees (as long as you return merchandise complete and undamaged). Please contact us for a Return Merchandise Authorization. Shipping and handling charges are not refundable.