Call for expert advice:
Send us your hearing test
FAX 1-877-433-3040
Use Coupon Code B6DE5B6 when you purchase your new hearing aids to receive a FREE box of 40 hearing aid batteries! (Limited time offer)

Phonak Warranty

Phonak hearing aids come with a factory warranty that covers all parts and labor. There are no fees when having your hearing aid repaired under warranty. Accessory items such as batteries, disposable soft shells, tubing, domes (tips), and chargers are not covered under this limited warranty.

In addition, the limited warranty has a loss/damage benefit that can be exercised only once. A deductible applies when using this benefit.

Added to this comprehensive Phonak factory warranty is PreciseHearing's guarantee: should you find the need, you have 45 days to return undamaged hearing aids to us for 100% of your money back - no restocking fee.

We're here to help you!

Contact Precise Hearing

Precise Hearing's trained specialists are happy to assist you in choosing the right hearing aid solution for your unique loss. They can also:

  • Help determine how to read your hearing test
  • Help you find the tubes, domes, and other accessories that fit your current hearing aids
  • Offer support for hearing aids and/or accessories that you have already purchased through Precise Hearing

Call Us

Sales: 1-800-301-3137
Support: 1-877-704-4424
Fax: 1-877-433-3040

E-mail Us

info [at] precisehearing [dot] com

Our Hours of Operation

Our business hours are Monday - Friday:

Eastern: 11:00am to 7:00pm

Central: 10:00am to 6:00pm

Mountain: 9:00am to 5:00pm

Pacific: 8:00am to 4:00pm

Your privacy is important to us! Read our Privacy Policy.

If you have a copy of your hearing test, please upload it here so that our specialists can better assist you.

By submitting this form, you accept the Mollom privacy policy.